Why can't I access broadband at home?

The three most common reasons for poor service given to Casey residents by Internet Service Providers are:

  • Distance from the local exchange
  • Pair Gain (split telephone cable)
  • No ports available in the exchange

The City of Casey has no control over the services or infrastructure supplying broadband to its residents, but has been in regular contact with Telstra regarding the availability of broadband services in the municipality.