Hard Waste Service Review

Consultation has concluded

Thank you to all those who took the time to fill out the Hard Waste survey, we really appreciate your feedback!

Your answers told us:

  • 56% of responses preferred the current hard waste collection method
  • In relation to council's effort in recycling, 74% of those who responded value recycling and believe this to be very important with 75% in favour of diverting waste from landfill and 94% of all responses in support of a local resource diversion project
  • Community education also ranked high with 54% of responses believing this to be very important

With the help of the responses from this survey, we will continue to identify and put in place improvements to the Hard Waste service.

Questions?

If you have any questions, submit them below and we'll get back to you as soon as we can.

Thank you to all those who took the time to fill out the Hard Waste survey, we really appreciate your feedback!

Your answers told us:

  • 56% of responses preferred the current hard waste collection method
  • In relation to council's effort in recycling, 74% of those who responded value recycling and believe this to be very important with 75% in favour of diverting waste from landfill and 94% of all responses in support of a local resource diversion project
  • Community education also ranked high with 54% of responses believing this to be very important

With the help of the responses from this survey, we will continue to identify and put in place improvements to the Hard Waste service.

Questions?

If you have any questions, submit them below and we'll get back to you as soon as we can.

CLOSED: This discussion has concluded.
  • When will we be able to put soft plastic in the recycling pickup, like Cardinia Council does?

    Maggie Leeke asked over 1 year ago

    Thank you for your query into soft plastics. Council has had initial discussions with our recycling processing contractor about soft plastics. Our contractor had a fire last year that significantly impacted their ability to process recyclable material and they are re-building their facility. Once fully operational again we will resume these discussions and explore options.





  • Why do we not have scheduled hard rubbish collections as the area looks like a junk yard when it is at different times and then if people put things out when there is no collection the council can fine them, I moved out of dandenong to be in a better place but Narre Warren is becoming scruffy

    Maxine Bradley asked over 1 year ago

    Thanks for your question Maxine.

    We understand that seeing hard waste on nature strips doesn't always look the best. 

    When a booking is made, we request that the hard rubbish is placed out no earlier than the Sunday of the week it is to be collected, meaning that it should only be out for a few days. We understand that this rule is not always followed, and we are working hard to educate people about this.

    The booked collection model offers flexibility and the best value for the community. Set collections tend to be more expensive as Council pays for all households in Casey to have a collection, not just those that have a booking, which raises the cost of this service to the community.

    We hope you continue to enjoy living in Narre Warren - it's an awesome place to be!

     

  • Why don’t we still have a specific day when everyone puts out their waste? Then we wouldn’t have waste looking ugly in our area every day of the year!!

    Thérèse Kearney asked over 1 year ago

    Thanks for your question Therese.

    When a booking is made, we request that the hard rubbish is placed out no earlier than the Sunday of the week it is to be collected, meaning that it should only be out for a few days. We understand that this rule is not always followed, and we are working hard to educate people about this.

    The booked collection model offers flexibility and the best value for the community. Set collections tend to be more expensive as Council pays for all households in Casey to have a collection, not just those that have a booking, which raises the cost of this service to the community.

     

  • Why did you stop nominated twice a year kerbside collections, rather than a book as you want ? Perhaps you could do a nominated day for all residents, and one book as you want for those who may be moving etc.

    Sharron Graham asked over 1 year ago

    Thanks for your question Sharon.

    We offer a booked collection service as it offers flexibility and the best value for the community. Residents can book a collection when they need it rather than having to wait for a set date/week.